ca77 Terms and Conditions

1 General Provisions

These terms and conditions form a legal agreement between the ca77 platform and its users. By accessing the ca77 website or mobile platform, creating an account, or using any game or service, you confirm that you have read, understood and agreed to these terms in full.

ca77 provides a safe and reliable online gaming experience for players in Bangladesh. Our platform offers casino games, slots, fishing games, sports betting and many other game categories.

1.1 Scope of Terms

These terms apply to all ca77 products and services. Additional terms may apply to specific promotions or games, and these will be clearly communicated at the time of the relevant offer.

1.2 Changes to Terms

ca77 reserves the right to change, amend or update these terms at any time. Registered users will be notified by email of any significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

2 Account Registration

Creating an account on ca77 is completely free. All information provided at the time of registration must be accurate, complete and up to date.

2.1 Registration Requirements

• Each person may create only one account.
• The name, address and ID information provided at registration must be accurate.
• Only one account may be opened with any single mobile number or email address.
• Creating an account on behalf of another person is strictly prohibited.

2.2 Verification Process

ca77 reserves the right to verify the identity of any account holder at any time. A national ID card, passport or other government-issued document may be requested for verification. Failure to complete verification may result in account suspension or closure.

3 Age Verification and Restrictions

Only individuals aged 21 or older may create an account and play on ca77. This is an integral part of our responsible gaming policy.

3.1 Right to Verify Age

ca77 reserves the right to verify the age of any account holder at any time. Withdrawal of funds deposited before age verification may be put on hold. Accounts of users under 21 will be closed immediately and bonus funds will not be refunded.

A note to parents — please ensure that underage members of your family cannot access this platform.

4 Account Security

It is your responsibility to keep your ca77 account password and login details completely confidential. If you notice any suspicious activity on your account, contact the ca77 support team immediately.

4.1 Account Security Guidelines

• Use a strong and unique password — combining numbers, uppercase and lowercase letters, and special characters.
• Do not share your password with anyone.
• Always log out after using a public or shared computer.
• Change your password at regular intervals.
• Do not access the ca77 login page by clicking on unfamiliar links.

4.2 Account Transfer

A ca77 account is personal and non-transferable. Selling, renting or allowing anyone else to use your account is strictly prohibited.

5 Deposits and Withdrawals

All financial transactions on ca77 are secured with SSL encryption. We support the popular mobile banking methods used in Bangladesh.

5.1 Supported Payment Methods

The following payment methods are currently available on ca77:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — the postal department's digital banking service
• Rocket — Dutch-Bangla Bank's mobile banking service

5.2 Deposit Limits and Rules

• Minimum deposit amount: ৳200 (for each method).
• Deposit requests are generally processed instantly.
• Only payment accounts registered in your own name may be used.
• Deposits through third parties are strictly prohibited.

5.3 Withdrawal Limits and Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals generally take 10 to 45 minutes to process.
• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification must be completed before a withdrawal can be made.

6 Bonuses and Promotions

ca77 offers attractive bonuses and promotions for its members. Each bonus has specific terms that should be read carefully.

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example, a deposit of ৳1,000 will give you a bonus of ৳1,500.

6.2 Wagering Requirements

Before withdrawing the welcome bonus, you must wager 10 times the bonus amount (10x wagering requirement). Example: if you receive a bonus of ৳1,500, you must place a total of ৳15,000 in bets. Bonus funds cannot be withdrawn before the wagering requirement is met.

6.3 General Bonus Rules

• Each bonus offer has an expiry period — the wagering requirement must be completed within that period.
• Multiple bonus offers cannot be used at the same time unless specifically permitted.
• If any misuse or manipulation of bonuses is found, the bonus and any related winnings will be forfeited.
• ca77 reserves the right to change, suspend or cancel the bonus program without prior notice.

7 Prohibited Activities

The following activities are strictly prohibited on ca77 in order to maintain a fair and honest environment:

7.1 Fraud and Manipulation

• Using multiple accounts to claim bonus benefits.
• Using software bots, automated scripts or other technology to play games.
• Colluding with other players to influence game outcomes.
• Exploiting technical errors on the platform.

7.2 Anti-Money Laundering Policy

ca77 follows a strict policy against money laundering and terrorist financing. Suspicious financial activity will be reported to the relevant authorities. Depositing funds from illegal sources is strictly prohibited.

7.3 Consequences of Violations

If any of the above rules are broken, ca77 reserves the right to immediately suspend or close the account, forfeit all balances and bonuses, and take legal action if necessary.

8 VIP Program

Loyal ca77 members can participate in the VIP program and enjoy exclusive benefits.

8.1 VIP Tiers

• Bronze — weekly cashback up to 0.2%.
• Silver — weekly cashback up to 0.5%.
• Gold — weekly cashback up to 0.7%.
• Platinum — weekly cashback up to 1.0%.
• Diamond — weekly cashback up to 1.2%.

8.2 VIP Benefit Terms

VIP tier upgrades depend on a player's overall activity and consistency. ca77 reserves the right to change a player's VIP tier or adjust benefits if specific criteria are not met. Cashback is paid on a set day each week and is subject to applicable wagering requirements.

9 Technical Issues and Errors

Technical errors may occur on an online gaming platform. ca77's policy in such situations is as follows:

9.1 Software Errors

If a technical error in any game results in an abnormal outcome, ca77 reserves the right to void the relevant round and refund the bet. Any bonus or winnings awarded due to a software error may be forfeited.

9.2 Internet Disconnection

If the internet connection is lost during a game, the bet may be deducted from the player's balance. In such situations, ca77 will review the game history and try to provide a fair resolution. However, responsibility for the internet connection rests entirely with the user.

10 Responsible Gaming

ca77 believes that gaming is entertainment — not a source of income. We encourage all our members to play responsibly.

10.1 Our Commitment

• Preventing anyone under 21 from creating an account.
• Providing members with the ability to set their own limits.
• Alerting members if signs of a gaming problem are detected.
• Offering temporary or permanent account self-exclusion when needed.

10.2 Setting Limits

Members can set their own daily, weekly or monthly deposit limits if they choose. To learn more about this, visit the Responsible Gaming page or contact us via live chat.

11 Account Closure and Suspension

ca77 reserves the right to suspend or close an account in the following situations:

• In case of violation of these terms and conditions.
• If evidence of fraud or deception is found.
• If false information is provided.
• In case of a security risk to the account.
• If the account remains inactive for a long period.

11.1 Voluntary Account Closure

Members may request to close their account at any time. After the request is received, any existing balance will be returned via the relevant payment method; however, bonus funds are not refundable.

12 Limitation of Liability

To the extent permitted by law, ca77 is not liable for the following:

• Financial loss or missed opportunities from gaming.
• Loss due to internet connection disruption.
• Errors in third-party software or services.
• Loss resulting from unauthorized account access.
• Loss resulting from unexpected technical failures.

ca77 always follows fair play principles, and the outcomes of all games are determined by a certified Random Number Generator (RNG).

13 Privacy & Data Protection

ca77 places the highest importance on the privacy of your personal information. We keep your data secure using SSL encryption technology.

13.1 Data Collection & Use

Personal information collected during the registration and gaming process is used solely for account management, payment processing, and fulfilling legal obligations. It is not sold to third parties or used for commercial purposes.

To learn more about our privacy practices, please visit the Privacy Policy page.

14 Contact & Complaint Resolution

If you have any questions about our terms and conditions or wish to submit a complaint, please contact the ca77 support team.

14.1 Contact Methods

• Live Chat: 24/7 support in Bengali — click the live chat button on the ca77 platform.
• Email: [email protected]

14.2 Complaint Process

After a complaint is received, our support team will review it and provide a resolution as quickly as possible. For complex matters, additional time may be required and further information may be requested.